{"id":610,"date":"2025-08-27T09:36:07","date_gmt":"2025-08-27T09:36:07","guid":{"rendered":"https:\/\/bio2a.com\/shipping-policy\/"},"modified":"2025-08-27T09:36:07","modified_gmt":"2025-08-27T09:36:07","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/bio2a.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>1. Delivery Scope<\/strong><br>bio2a.com supports delivery across all provinces and cities nationwide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Delivery Methods and Times<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 1: Delivery Methods<\/strong><\/p>\n\n\n\n<ul class=\"\\&quot;wp-block-list\\&quot; wp-block-list\">\n<li>bio2a.com provides delivery through Vietnam Post (Vietnampost), and customers will receive their goods directly at the address specified in the order.<\/li>\n\n\n\n<li>In cases where customers request delivery to a bus station or shipping company for long-distance transportation, customers will need to contact the shipping company or bus station directly to collect their goods.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 2: Delivery Time<\/strong><br>Once the order is successfully confirmed, bio2a.com will proceed with delivery through the chosen delivery service:<\/p>\n\n\n\n<ul class=\"\\&quot;wp-block-list\\&quot; wp-block-list\">\n<li>For delivery to the Southern provinces: Estimated 4-6 business days depending on the local area.<\/li>\n\n\n\n<li>For delivery to the Central provinces: Estimated 6-8 business days depending on the local area.<\/li>\n\n\n\n<li>For delivery to the Northern provinces: Estimated 8-10 business days depending on the local area.<\/li>\n\n\n\n<li>In certain sensitive cases, if the customer is unavailable to receive the goods or the delivery time is in the evening and the address is in a narrow or unsafe alley, the delivery service will proactively contact the customer to agree on a specific delivery time.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Product Inspection Policy<\/strong><\/p>\n\n\n\n<ul class=\"\\&quot;wp-block-list\\&quot; wp-block-list\">\n<li>Upon receiving the goods, customers may inspect the product at the time of delivery and can refuse acceptance if the order does not meet the requirements.<\/li>\n\n\n\n<li>If products are broken, damaged, crushed, or missing quantities, customers can return the goods to the delivery staff and notify bio2a.com for further action.<\/li>\n\n\n\n<li>If the order is not the correct product as confirmed by bio2a.com due to an error, customers have the right to return the goods and not pay for them.<\/li>\n\n\n\n<li>In case of issues with the order or exchanges, customers can contact 0913372813 for quick and timely assistance.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Responsibility of the Delivery Service Provider<\/strong><\/p>\n\n\n\n<ul class=\"\\&quot;wp-block-list\\&quot; wp-block-list\">\n<li>The shipping partner is responsible for providing the delivery service according to the agreed standards and conditions outlined in the partnership agreement. They must adhere to the delivery policy and compensation policy if damage occurs due to the shipping partner\u2019s fault, either to the buyer or the store during the service.<\/li>\n\n\n\n<li>In cases where customers refuse to accept goods due to issues caused by the delivery service provider, such as damaged, broken, or lost products, the delivery partner must compensate the customer or store as previously agreed.<\/li>\n\n\n\n<li>The delivery service provider is responsible for providing the necessary documents related to the goods when required by the relevant government authorities during the delivery process.<\/li>\n\n\n\n<li><\/li>\n\n\n\n<li><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>1. Delivery Scopebio2a.com supports delivery across all provinces and cities nationwide. 2. Delivery Methods and Times Article 1: Delivery Methods [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-610","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":604,"url":"https:\/\/bio2a.com\/en\/return-and-exchange-policy\/","url_meta":{"origin":610,"position":0},"title":"Return and Exchange Policy","author":"Duy Ninh","date":"27 August, 2025","format":false,"excerpt":"To ensure consumer rights and improve after-sales service quality, bio2a.com has implemented a return and exchange policy for products that do not match the information provided by customers at the time of the order. Article 1: Conditions for Return and Exchange Customers are required to check the product condition and\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":612,"url":"https:\/\/bio2a.com\/en\/how-to-order\/","url_meta":{"origin":610,"position":1},"title":"How to Order","author":"Duy Ninh","date":"27 August, 2025","format":false,"excerpt":"Dear customers, to make it more convenient for you to purchase products from bio2a.com, you can order directly through our Hotline or contact us via our official sales channels. Here are the options: Method 1: Order Through the Store Hotline Orders are accepted from 8:00 AM to 9:00 PM every\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":606,"url":"https:\/\/bio2a.com\/en\/privacy-policy\/","url_meta":{"origin":610,"position":2},"title":"Privacy Policy","author":"Duy Ninh","date":"27 August, 2025","format":false,"excerpt":"1. Purpose and Scope of Data CollectionThe data collected primarily on the bio2a.com website includes: email, phone number, customer address, etc. This information is required when customers register or place an order to ensure the smooth delivery of goods. During the transaction process on the bio2a.com website, we will only\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":608,"url":"https:\/\/bio2a.com\/en\/warranty-policy\/","url_meta":{"origin":610,"position":3},"title":"WARRANTY POLICY","author":"Duy Ninh","date":"27 August, 2025","format":false,"excerpt":"If customers encounter any issues during use, they can visit the bio2a.com branch directly for consultation or contact via Zalo or our Fanpage for guidance and support. Below are the terms of the warranty policy for bio2a.com. \u2013 ARTICLE 1: WARRANTY CONTENTbio2a.com is responsible for warrantying products for damages or\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":577,"url":"https:\/\/bio2a.com\/en\/chinh-sach-bao-hanh\/","url_meta":{"origin":610,"position":4},"title":"CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH","author":"Duy Ninh","date":"27 August, 2025","format":false,"excerpt":"Trong th\u1eddi gian s\u1eed d\u1ee5ng n\u1ebfu kh\u00e1ch h\u00e0ng g\u1eb7p b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 n\u00e0o c\u00f3 th\u1ec3 t\u1edbi tr\u1ef1c ti\u1ebfp chi nh\u00e1nh c\u1ee7a bio2a.com \u0111\u1ec3 trao \u0111\u1ed5i ho\u1eb7c li\u00ean h\u1ec7 qua Zalo ho\u1eb7c Fanpage \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn v\u00e0 h\u1ed7 tr\u1ee3. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng \u0111i\u1ec1u kho\u1ea3n trong quy \u0111\u1ecbnh b\u1ea3o\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":361,"url":"https:\/\/bio2a.com\/en\/gioi-thieu-bio2a-com\/","url_meta":{"origin":610,"position":5},"title":"Gi\u1edbi thi\u1ec7u Bio2A.com","author":"Duy Ninh","date":"5 August, 2025","format":false,"excerpt":"Gi\u1edbi thi\u1ec7u Bio2A.com C\u1ed5ng th\u00f4ng tin v\u00e0 ph\u00e2n ph\u1ed1i s\u1ea3n ph\u1ea9m n\u00f4ng nghi\u1ec7p sinh h\u1ecdc \u2013 s\u1ea1ch \u2013 b\u1ec1n v\u1eefng Trong k\u1ef7 nguy\u00ean c\u1ee7a n\u00f4ng nghi\u1ec7p hi\u1ec7n \u0111\u1ea1i, n\u01a1i ch\u1ea5t l\u01b0\u1ee3ng \u2013 hi\u1ec7u qu\u1ea3 \u2013 an to\u00e0n \u2013 b\u1ec1n v\u1eefng l\u00e0 nh\u1eefng gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i, Bio2A.com ra \u0111\u1eddi nh\u01b0\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/bio2a.com\/en\/wp-json\/wp\/v2\/pages\/610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bio2a.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bio2a.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bio2a.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bio2a.com\/en\/wp-json\/wp\/v2\/comments?post=610"}],"version-history":[{"count":0,"href":"https:\/\/bio2a.com\/en\/wp-json\/wp\/v2\/pages\/610\/revisions"}],"wp:attachment":[{"href":"https:\/\/bio2a.com\/en\/wp-json\/wp\/v2\/media?parent=610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}